Terms & Conditions
Website Terms & Conditions
Last updated: 4 November 2026
1. About us and these terms
This website, stagehire-uk.com ("the site"), is run by Stage Hire UK Ltd ("Stage Hire UK", "we", "us", "our").
Company name: Stage Hire UK Ltd
Registered in: England and Wales
Company number: 17373688
Registered office: Northgate Business Park, 38-40 North Gate, Newark, England, NG24 1EZ
Trading address: Northgate Business Centre, 38 Northgate, Newark, Nottinghamshire, NG24 1EZ
Email: hello@stagehire-uk.com
Phone: 01636 555666
These terms explain the rules for using the site. By using the site you accept them. If you don't agree, please don't use the site.
2. Using the site
You can use the site to find out about our services and to contact us. You agree not to:
use the site in a way that is unlawful, fraudulent or harmful;
try to get unauthorised access to the site, its server or any connected system;
introduce viruses or other harmful material, or try to disrupt the site;
copy, scrape, republish or use the site's content except as allowed in section 4.
We may change, suspend or withdraw the site, or any part of it, at any time. We aim to keep it available but can't promise it will always be.
3. Enquiries and quotes
Sending an enquiry or asking for a quote does not create a contract. Information on the site about our stages, equipment and services is general guidance. Scope, availability and prices are only confirmed in a written quote or contract from us. Any hire or services we provide are covered by our separate terms of business or project contract, not by these website terms.
4. Our content
The text, photos, video, graphics, logos and design on the site belong to us or the people who license them to us, and are protected by copyright and other laws. The Stage Hire UK name and logo are ours. You may view and print pages for your own reference. Please don't otherwise copy, share or use our content commercially without our written permission.
5. Accuracy
We take care to keep the site accurate and up to date, but we can't guarantee that everything on it is complete, current or free of errors. Please contact us to confirm anything that matters to your event.
6. Links to and from the site
The site may link to other websites, such as our supply partners. We don't control those sites and aren't responsible for their content or how they use your information. A link isn't an endorsement. You're welcome to link to our homepage, as long as you do it fairly and legally and don't suggest any connection or endorsement that doesn't exist.
7. Our liability
Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law doesn't allow us to limit. Subject to that:
the site is provided "as is", and we don't promise it will be uninterrupted or error-free;
we're not liable for loss or damage that wasn't reasonably foreseeable;
if you use the site for business, we're not liable for loss of profit, business, revenue or data arising from your use of, or inability to use, the site.
If you're a consumer, you have legal rights that these terms don't affect.
8. Your privacy
How we use personal information is explained in our Privacy Policy and Cookie Policy, below on this page.
9. Changes to these terms
We may update these terms from time to time. The version that applies is the one on this page, with the "last updated" date at the top.
10. Law and disputes
These terms are governed by the law of England and Wales, and the courts of England and Wales can deal with any dispute. If you live in Scotland or Northern Ireland as a consumer, you can also bring a claim in your local courts.
11. Contact us
Email hello@stagehire-uk.com, call 01636 555666, or write to Stage Hire UK Ltd, Northgate Business Centre, 38 Northgate, Newark, Nottinghamshire, NG24 1EZ.
Privacy Policy
1. Who we are
Stage Hire UK Ltd (company number 17373688, registered office Northgate Business Park, 38-40 North Gate, Newark, England, NG24 1EZ) is the "controller" of the personal information described in this policy. This means we decide how and why it's used.
Privacy contact: hello@stagehire-uk.com
2. What this policy covers
This policy explains what personal information we collect through this site and when you contact us, why we use it, who we share it with, how long we keep it, and your rights. It doesn't cover other websites we link to.
3. Information we collect
Information you give us. When you use our enquiry or quote form, email us or call us, we collect the details you provide. This is usually your name, email address, phone number, organisation, event details (such as date, venue and audience size), the services you're interested in, and anything else you tell us.
Information collected when you visit. Only if you accept analytics cookies, we collect information about how you use the site: pages visited, how long you stay, how you arrived, your device and browser type, and your approximate location (country or region). We use Google Analytics 4 for this (see the Cookie Policy). Our web server also keeps short-term technical logs, including IP addresses, to keep the site secure and working.
We don't ask for sensitive information (such as health or ethnicity) through the site. Please don't include it in an enquiry.
Giving us your details is optional, but we need contact details to reply to your enquiry.
4. How we use it, and our lawful basis
What we use it forLawful basis (UK GDPR)
Replying to your enquiry and preparing a quoteTaking steps at your request before a contract, and our legitimate interest in answering enquiries
Delivering hire and services, and managing our relationship with clients and suppliersPerforming a contract, and our legitimate interests
Keeping the site secure and workingOur legitimate interest in running a safe, reliable website
Understanding how the site is used so we can improve it (analytics)Your consent
Sending you news or updates, only if you've asked us toYour consent (you can unsubscribe at any time)
Keeping business and accounting recordsLegal obligation
Where we rely on legitimate interests, we've considered your interests and rights and believe our use is reasonable and expected. We don't make decisions about you using only automated processing.
5. Who we share it with
We don't sell your personal information. We only share it where we need to, with:
service providers who help us run the business and the site, acting on our instructions: our website and server host (Hostinger), our email and office software provider (Microsoft 365) and our analytics provider (Google, only with your consent);
production and supply partners, where limited details are needed to deliver an event you've booked with us;
professional advisers (such as accountants and lawyers), and authorities where the law requires it;
a buyer or successor, if our business is ever sold or reorganised.
6. Sending information outside the UK
Some of our providers store or process information outside the UK, for example in the European Economic Area or the United States. When this happens we make sure it's protected, using UK adequacy regulations (including the UK-US Data Bridge) or the UK's approved contract clauses.
7. How long we keep it
Enquiries that don't lead to work: up to 2 years from our last contact.
Client and supplier records, quotes, contracts and invoices: 6 years after the end of the financial year they relate to, to meet tax and accounting rules.
Google Analytics data: 14 months.
Server security logs: usually no more than 30 days.
After that, we delete it or make it anonymous.
8. Your rights
You have the right to:
ask for a copy of the personal information we hold about you;
ask us to correct it if it's wrong or incomplete;
ask us to delete it;
ask us to limit how we use it, or object to us using it (including for marketing, which we'll always stop);
ask for a copy in a format you can pass to someone else;
withdraw your consent at any time, where we rely on it. For cookies, use the "Cookie settings" link at the bottom of every page.
To use any of these rights, email hello@stagehire-uk.com. It's free, and we'll reply within one month. We may need to confirm who you are first.
9. Complaints
If you're unhappy with how we've handled your information, please tell us first at hello@stagehire-uk.com. We'll confirm we've received your complaint within 30 days and let you know the outcome. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk/make-a-complaint or on 0303 123 1113.
10. Keeping it secure
We use appropriate technical and organisational measures to protect your information, including an encrypted (https) connection to the site and access controls on our systems. No method of sending information over the internet is completely secure, but we take reasonable steps to protect what you send us.
11. Children
The site and our services are for businesses and adults organising events. We don't knowingly collect information from children under 13.
12. Changes to this policy
We may update this policy from time to time. The "last updated" date at the top shows when it last changed. If we make a significant change, we'll make it clear on this page.
13. Contact us
Email hello@stagehire-uk.com, or write to Stage Hire UK Ltd, Northgate Business Centre, 38 Northgate, Newark, Nottinghamshire, NG24 1EZ.
Cookie Policy
1. What cookies are
Cookies are small files a website saves on your device. Similar technology, such as your browser's local storage, works in the same way. In this policy, "cookies" covers both.
2. Your choice
When you first visit, a banner asks whether you accept analytics cookies. If you choose "Reject", or don't choose, no analytics cookies are set. You can change your mind at any time using the "Cookie settings" link at the bottom of every page. You can also block or delete cookies in your browser settings.
3. The cookies we use
NameProviderWhat it's forHow long it lastsType
shuk-cookie-consentStage Hire UKRemembers your cookie choice, so we don't ask again on every pageUntil you clear itStrictly necessary (no consent needed)
_gaGoogle AnalyticsTells visits apart, so we can count visitors2 yearsAnalytics (only with your consent)
_ga_CFM7W0CGTHGoogle AnalyticsKeeps track of your visit (session)2 yearsAnalytics (only with your consent)
We use Google Consent Mode. Until you accept, Google Analytics is told not to store anything. We don't use advertising or social media tracking cookies.
4. More information
Google explains how it uses information at policies.google.com/technologies/partner-sites. You can also stop Google Analytics in any website with Google's opt-out browser add-on.